Note: To get started, sign up or log in to your 1XCESS account and select List Your Event.

Step 1: Basic Details

  1. Event Title, Event Type, Short Blurb, Country

    To start off, enter your Event Title, choose an Event Type from the dropdown box, enter a short summary (Short Blurb) of your event (keep it less than 140 characters) and the Country at which the event will take place.

    basic details

Step 2: Edit Details of your Event

  1. Activity Details

    After clicking “Continue”, you will be brought to a page where the previous details your provided are displayed and other information (e.g. Category, Location, Poster, Description, Organiser) of your event can be entered. Click "Save".

    Basic Details

Step 3: Schedule of your Event

  1. Date and Time

    Navigating to "Schedules" on the left panel will bring you to another page where you need to specify the Time Zone, whether it is a repetitive event such as weekly courses under Repeat and the event Start on and End on date and time. Click "Save".

    Event Schedules

Step 4: Create Registration Form

  1. Form Name and Description

    Navigating to "Signup form" on the left panel will bring you to another page where you can create a registration form for your participants. Firstly, give your form a name and description. E.g. Name: Registration Form, Description: For My Awesome Event

    Registration Form Name and Description

  2. Add Section Header

    A section header is used to categorize a block of questions. For example, you can have section headers General Information for name and NRIC, Emergency Contact for particulars of emergency contact and Terms and Conditions for participants to indicate their acceptance of your terms and conditions.

    Click on the arrow ^ beside Add Item at the bottom of the page and select Section header. Input the header name and description (if any).

    If you accidentally click Add Item, you can delete the newly created question field by clicking on the trashcan icon at the top right of the item. Alternatively, you can create a section header through the arrow ^ button then drag-and-drop the newly created section header above the question field created previously.

    Registration Form Header

    Registration Form Header

  3. Add Question Fields

    You will need to add questions to each section header that you created. You can add different kind of question fields, i.e. Text, Paragraph Text, Multiple Choice, Checkboxes, Single Checkbox, Date and Email for questions like Name, Date of Birth, Agreement, etc. You can also indicate whether or not the question is a compulsory field to be filled up.

    Click on the Add Item button then change the Question Type or click on the arrow ^ beside Add Item and select the Question Type. Fill in the Question Title (compulsory) and Help Text (optional) and you are done!

    If you added a question to the wrong section header or just want to reorder the questions, you can just drag and drop the question field at the position you desire.

    Registration Form Questions

  4. Save

    After you have added all the required headers and questions, click Save at the bottom of the page. You also have the option to save the newly created form as template for use in other events by clicking on the Save to templates button.

Step 5: Create Tickets

  1. Create free or paid tickets

    Navigating to "Tickets" on the left panel will bring you to another page where you can create tickets for your event. Click on the + Paid Ticket button and you will be brought to another page to create your ticket.

  2. Set the price for paid tickets

    For each ticket, enter the Ticket name, Quantity Available, Price, Date & Time, and whether to pass the payment processing fees to participants. This only applies to payment made online.

    You can also set other miscellaneous ticketing information on this page, e.g. ticket visibility, gender alllowed for this particular ticket, group buy option and description of the ticket.

    Create Ticket

  3. Group Ticketing (e.g. team of 4 tickets)

    If you want to sell your ticket as group ticketing (e.g. team of 2 for couple race or team of 4 relay race), enter the number of participants for this particular ticket under Team / Group registration (e.g. 4), tick the checkbox for Allow this ticket in group purchase and set the group purchase to e.g. 8 if you want to restrict the number of tickets sold to two teams per transaction (must be multiple of the number of participants for the group ticketing (first one of screenshot)).

    Do take note that Quantity Available at the top must be a multiple of the number of participants indicated for the group ticketing, i.e. first one of the screenshot, as one ticket is for one person and each of them need to provide their registration details.

    When to use Group Ticketing?
    Group ticketing allows one person to buy tickets for the entire team of 4 in the above example. This person will only need to fill in his/her own registration details as emails will be sent to the rest of the team to the email addresses that are provided. This feature is useful if you need many registration information from each participant and don't want to make it a hassle for the person who is buying tickets for the entire team.

    Click "Create".

    Group Ticketing

Step 6: Make Your Event Live!

  1. Publish Your Event to Public

    Once you have filled up the required information for each section, a tick will appear beside each section on the left panel. Once all four sections are ticked, the button with Unlisted will appear. Just click on on the button to make your event live and visible to the public!

    Set Event live

Optional Settings

  1. Discounts, Payment Options, Users

    At the header menu below our logo, click on Manage. Here you could manage your event, attendees and photos as well as configure options for discounts, payment and users.

  2. Discounts

    Click on Discounts after you click Manage on the header menu. Click on the + New Discount button and you will be brought to another page to create your discount code.

    Discount Code: The code that you would like people to use for certain discount for your event. It can be anything, e.g. AwesomeEventEarlyBird123
    How many times can it be used? The number of times that you allow the code to be used.
    Discount start and Discount end: The validity period that the discount code above can be used.
    Discount Type: The type can be a certain amount of the usual ticket price or a discount at a percentage of the usual ticket price. You can also set whether the discount is for each transaction or each ticket and the minimum number of tickets to buy in order for the discount to be applicable.
    Visibility: Setting this to "Do not hide" means that anyone who view your event page on our website will be able to see that this discount code is available for use. If set to "Hide this discount", only you and the people whom you have told will know about the discount.

    Set Event live

  3. Payment Options

    Click on Set Payment Options after you click Manage on the header menu and this will bring you to a new page to set how you would like to receive payyment and whether you would like to allow participants to make offline payment.

    Collecting Payments

    1XCESS offers you two options to collect payment from ticket sales from us, i.e. through cheque or PayPal. You will be able to modify your choice of payment receiving method for each event before making your first ticket sale. After the first ticket sales, the option to change will be disabled.

    1XCESS offers you two options to collect payment from ticket sales from us, i.e. through cheque or PayPal. You will be able to modify your choice of payment receiving method for each event before making your first ticket sale. After the first ticket sales, the option to change will be disabled.

    Enter the necessary details for the chosen method e.g. name and billing address for receiving payment by cheque or PayPal email if PayPal is chosen as the receiving method.

    Offline Payment Methods

    Turning this option on, you can allow participants to make payment for the tickets to you separately offline instead of using the online payment service we provide. You would need to provide details on how participants can make payment to you offline.

  4. Set Event live